Privacy Policy

Aloha Cares Medical LLC – Privacy Policy
Effective Date: 3/25/2025

 

Aloha Cares Medical LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring compliance with both HIPAA and SMS communication regulations. This policy explains how we collect, use, and protect your information.

 

  1. Information We Collect

We may collect personal and limited health-related information, including:

  • Full name, phone number, and email address
  • Event-related medical service inquiries
  • SMS opt-in and communication preferences
  • Voluntarily submitted medical concerns relevant to care
  • Browser/device data for analytics purposes
  1. Use of Information

Your information may be used to:

  • Communicate about upcoming appointments or services
  • Schedule, deliver, and coordinate medical support
  • Send text message notifications or reminders
  • Respond to inquiries or support requests
  • Improve services and operations
  1. SMS Privacy and Sharing Disclosure

"SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes."
All SMS communications are used strictly for service-related communication and are governed under this privacy policy.

 

  1. HIPAA & Protected Health Information (PHI)

We comply with the Health Insurance Portability and Accountability Act (HIPAA).

  • All Protected Health Information (PHI) is stored securely
  • PHI is accessed only by authorized team members involved in your care
  • We never disclose PHI without written consent unless required by law
  1. Your Rights

You have the right to:

  • View and request a copy of your data
  • Correct or delete your personal information
  • Withdraw SMS consent at any time

To exercise your rights, email [email protected]

 

  1. Policy Visibility
  • This privacy policy is available on every page via our website footer
  • It is displayed as a stand-alone page for full accessibility and compliance
  1. Updates

This policy may be updated at any time. Any revisions will be reflected here with a new effective date.